1. The Company
a) The Company refers to Rosamond & Ivy. Rosamond & Ivy is part of Marvellous Superfood Limited.
b) All material on our Web Site is the property of the company or our content and technology providers. You are welcome to view, print and download the contents of the Web Site for personal use, but not for any commercial purposes or re-publication without prior permission from the company.
2. Contacting Us
a) Our contact address is: Rosamond & Ivy, 85 Bridge St, Lampeter, SA48 7AB. You may also contact us telephone on: 01570 423594 or alternatively, you can email us via the contact page.
3. Website Information
a) We have tried to ensure that information provided on the Website is accurate. However, we make no representation and give no warranty of any kind in respect of the information.
b) We do not accept liability for any loss (direct, indirect or consequential) which may arise from reliance on information contained in the Web Site or in respect of any error or omission, except in relation to death or personal injury caused by our negligence.
4. Description of Products
a) The description and specification of products on the Website is only approximate and we reserve the right to make changes which do not materially affect the quality or performance of those products.
b) We may correct any errors appearing on the Website or withdraw any product from sale without incurring liability. Price and availability is also subject to change without notice.
5. Ordering Products
a) You may order products from the us by submitting a completed order through the shop page or by calling our customer service team on: 01570 423594
b) We will confirm acceptance of your order by e-mail to the address you have given and the sending of this e-mail (whether or not it is received) makes the contract between the Company and you the Customer.
6. The Price and Payment
a) The price of the products will be the price quoted on our website at the time we accept your order. The price will not include VAT or delivery costs until you start the checkout process.
b) In addition to the price, you will have to pay delivery charges as quoted at the time we accept your order – unless you qualify for free delivery. The amount of these charges varies according to the method of delivery and the delivery address you specify in your order.
c) Payment is made by paypal or credit card at the time we accept your order. Refunds will be made by the same process that payment was received.
d) Although every care is taken in the quality of content on this site, there may occasionally be an error and items may be mispriced. In this event we will either: contact you to ask if you wish to cancel the order, or simply cancel the order and notify you, at our own discretion.
7. Delivery of Products
a) We will arrange for delivery of the products you order by the method and to the address which you specify in the check out procedure. However, the time for delivery will not be essential to the contract between us.
b) If you do not take delivery of the products or supply adequate delivery instructions, we may cancel your order and retain the products. In this event, we will refund you the price of the products, but you will still be liable to pay any delivery charges.
c) If there is an error or any other delivery problem in respect of the products ordered, you must notify us in writing within 14 days after the delivery date. We will not be liable for any loss or damage if you fail to do this.
8. Cancelling Orders
a) You may cancel your order by notifying us in writing at any time up to 14 days after your products have been delivered. The notification should state your order number and give the reason for cancellation.
b) If you cancel your order after we have dispatched the products, then you must return the products to us at the address mentioned above. The products should be returned in a reasonable condition and at your own expense. We recommend the use of a Recorded Delivery Service.
c) You can no longer cancel your order once you have opened the product containers or used the products. However, your statutory rights concerning the quality of those products will be unaffected.
a) The Contracts (Rights of Third Parties) Act 1999 shall not apply to any contract between us, so that no contractual rights are conferred on third parties.
b) Any contract between us shall incorporate these terms and conditions and be under English law. If there is any dispute, the English Courts will have exclusive jurisdiction.